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Security Systems in Fort Myers
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Fort Myers?

A residential security package should protect your home. But what actually transpires when your home security alarms go off in Fort Myers? What should you do to be certain you and all your family members are taken care of?

Your first priority is not to panic. You should understand that your 24/7 monitoring professionals have you covered. Then proceed with the recommended actions to be ready for any urgent situation.

Our 24-Hour Specialists Are There For You

A 24-7 monitoring specialist is instantly notified whenever your Fort Myers home security alarms go off. After an agent is alerted, they will call you as quickly as possible to figure out what triggered the security system. Your alarm will go off for several different reasons, including:

  • Criminal activity

  • Fire

  • Water infiltration

  • Accidentally setting off alarm

In circumstances when your system was set off by accident—like forgetting that the motion sensors are switched on when you unlock a door— an agent will reach out to figure out if you need help. Supply them with your predetermined password, and they'll turn off the alarm.

In a true emergency, the monitoring agent will send out your local emergency services, including firefighters, EMS, and law enforcement, to your residence. They can also serve as your proxy if nobody is home. Your monitoring team will even inform authorities which component was set off, giving them a forewarning for what could be a life-threatening situation. Then the agent will remain on the phone with you to help you stay in control and let you know what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Fort Myers

Being awoken in the middle of the night to an alarm echoing through your house can be incredibly scary—even moreso if you have no idea why it’s happening. The smartest thing you should do is keep yourself in control and follow these steps:

  • Before anything else, get somewhere safe. Collect all members of your family including pets as quick as you can and relocate to a shielded space within your residence or exit as quickly as possible. It's a natural response to confront the emergency by yourself, but this is not the best course of action. Alternatively, concentrate on keeping you and your family members secure and let the professionals handle the issue.

  • Secondly, take advantage of your home security app to stay in communication with your monitoring agent. They'll notify authorities who will be in transit to your residence in a matter of moments.

  • Third, keep in close contact with your monitoring specialists and first responders. You are able to be conferenced in, so everyone is speaking on the same line. Or, if you’re not able to get a direct call to authorities, get alerts by text message. Even in false alarm situations, it's wise to maintain communications to all parties so you will be prepared should an actual problem happen.

Defend Against All Types of Emergencies in Fort Myers with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems ensures your loved ones and property are completely protected. With around-the-clock monitoring, home automation, and a range of sensors, your property will become the secure environment it's supposed to be. Create the perfect home security plan by completing the form below or reach out to (239) 317-1360 to take the first step toward a secure property.